FAQs
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BOOKING PROCESS
The easiest way to book a tour with us is to call our friendly staff on 02 4325 8000.
We do require a deposit for each book as details in all our brochures. Full payment for tour is required no later than 45 days before the departure date.
Alternatively, if you need any further information, you can email us at info@palmerstours.com.au
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GENERAL INFORMATION
Our tours run at a minimum number of passengers and while we do always endeavor to get the numbers required, sometimes this isn’t the case. If a tour needs to be cancelled there will be significant notice of this, and a full refund of the amount paid will be provided or you can move it to an alternative tour.
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As a general guideline for Health and Safety reason, we recommend that luggage does not exceed 17kgs per person.
We also recommend bringing a duffle bag type like luggage rather than suitcases. Keep in mind that you will normally have to carry your own luggage on and off coaches and possibly up and down stairs at accommodation.
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All of our tours have the option of booking single accommodation where it is available.
There is a single supplement charge for single/solo travellers.
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Each tour is designed by our in-house booking specialist and each tour is unique with what is included in the cost.
All inclusions will be on the brochure for the tour.